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The 2008 anti-awards
Welcome to Stuart Turton’s 2008 anti-awards. These are not voted for by the public, there’s no free booze, swanky trophy or glittering ceremony, and you better believe they’re biased. Here, in no...
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The delights of IT customer service… no, really
Anyone who listens to the PC Pro podcast may have noticed my absence over the last couple of weeks, as instead of sitting in the office annoying my colleagues I’ve been busy filling boxes with books,...
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Dell claims its customer support has improved by 90% – do you agree?
Customer support is about as sexy as cauliflower cheese, but anyone who’s suffered a bad experience will know just how infuriating it can be. What’s even worse is when it appears that companies just...
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